Frequently Asked Questions
Everything you need to know about Spark Paws gear.
How do I choose the right size for my dog?
We recommend measuring your dog's chest girth and neck circumference before purchasing. Please refer to our detailed Size Guide located on each product page to ensure the perfect fit for your breed.
What is your return and exchange policy?
We offer a 30-day window for returns and exchanges. Items must be in original, unworn condition with tags attached. Please note that return shipping costs may apply depending on your location.
How long does shipping take?
Standard shipping typically takes 5-10 business days. Once your order is processed, you will receive a tracking number via email to monitor your package's journey.
Are your products machine washable?
Most of our hoodies and accessories are machine washable on a cold, gentle cycle. We recommend air drying to maintain the fabric quality and prevent shrinkage.
Do you ship internationally?
Yes, we ship to most countries worldwide. International shipping times and fees vary by destination and are calculated at checkout.
What payment methods do you accept?
We accept all major credit cards (Visa, Mastercard, American Express), PayPal, Apple Pay, and Google Pay for a secure and seamless checkout experience.